first_imgChief Executive Officer of the GTT, Justin Nedd, has assured members of the Essequibo Chambers of Commerce (ECC) that quality Internet and improved services will be given to residents and the business community in Region Two.Speaking at a special stakeholder meeting held in the boardroom of the Regional Democratic Council (RDC) at Anna Regina, Nedd said he had heard the many complaints faced by residents and the business community, and is assuring that the company would do everything in its capacity and within its resources to have the issues resolved.GTT officials met with Essequibo Chambers of CommerceNedd said his team is willing to assist the ECC in whatever way possible, but businesses need to realise that GTT, as a telecommunications company, has many challenges. He, however, said that only recently the company launched its LTE service within the region, which is affording persons the ability to surf, stream and communicate much faster.Nedd also shed some information on the heavy taxes that have been imposed by the Government on the company, explaining that, at the end of the day, GTT is in the business for business and to make a profit.It was also explained that Essequibo is paying the cheapest rates for Internet wireless services, although the company has to invest millions to dispatch same.This meeting was organised by the Essequibo Chambers of Commerce and the Regional Democratic Council  (RDC) to raise concerns with the telephone company in relation to the poor landline services and intermittent Internet being provided in Region 2. The GTT CEO and team visited one week after the request was made by the ECC for an audience to voice their concerns.President of the Essequibo Chambers of Commerce (ECC), Daleep Singh, although having raising several concerns with the GTT at the meeting — including the poor quality of Internet and landline services, limited Internet access, data cap, and giving businesses a rate reduction — congratulated the company for launching the high- speed Internet and boasted that his ‘point of sale’ is now made easier.He had, however, explained that while the service is faster than the ‘Atlantic Service’, there is still need for improvement, because businesses are suffering. He had also called on the company to examine the issues raised at the meeting, and rectify same in a prompt manner.Singh said that the ECC will, in the future, be doing constant follow-ups with the company on the issues raised.Nedd promised to support the ECC in whatever way possible, and to follow up on the areas that were receiving poor services. He also noted that the landline service is an obsolete one in the company, but said the company still pursues same because of its policies.Region Two Chairman, Daveanand Ramdatt, who was at the meeting, thanked the GTT officials for visiting the region promptly upon request, and said he was happy that the ECC and the company had met, since it was important that that partnership be extended, and he expressed the desire for both parties to work in close collaboration.He also said he was never aware of the taxes that the company pays to the Government, but said the RDC would continue to aggressively approach utility companies for the benefit of the people, once their services are poor.The GTT team that visited Region 2 included Public Relations Officer Allison Parker and Chief Commercial Officer Carlos Mendoza. (Indrawattie Natram)last_img read more

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