first_imgAddThis Sharing ButtonsShare to FacebookFacebookFacebookShare to TwitterTwitterTwitterShare to EmailEmailEmailShare to RedditRedditRedditShare to MoreAddThisMore”A father was still emotional yesterday after diving into the Waikato River to save his baby daughter. Jared Bruning, 26, said he thought five-month-old Holli was dead as he dived into the water after her pram rolled off a river path and plunged down a 10-metre cliff into the water.” (photo with story- Waikato Times, New Zealand)AddThis Sharing ButtonsShare to FacebookFacebookFacebookShare to TwitterTwitterTwitterShare to EmailEmailEmailShare to RedditRedditRedditShare to MoreAddThisMorelast_img read more

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first_imgWhen law firms first started to promote themselves online, their websites were little more than brochures: ‘This is who we are, this is where to find us and you can phone or email us for more information.’ Many firms have at least moved on to a more interactive experience for clients and potential clients, but for others the only advance has been to create an online form for an enquirer to complete by way of indicating their needs. I suggest that this does not really advance such firms’ offerings. Nonetheless, such an online presence does get you noticed by prospective clients searching for a local solicitor, or a solicitor with a particular expertise. So it should go without saying that, when an enquiry from such a search is received, the firm must respond quickly to capture the enquirer as a client. After all, yours may well not be the only firm to whom an enquiry has been submitted. Regular readers of my blog will be bracing themselves for a story about how law firms have failed to rise to this modest challenge, but on this occasion you can relax a little, because my anecdote is this time about accountancy firms. Don’t get too complacent though, because there may be a sting in this little tale. I recently had cause to seek the services of an accountant, so I did some research and narrowed down my choice to three firms. All of them had online forms and I duly submitted my queries to each of them. Only one produced an automated email response advising me that I would hear from them within one working day, and they duly contacted me within that time. The second took two days to respond, and even then only after I emailed them to ask whether I might hear from them. As for the third, well, I’m still waiting six days later. I suspect that, in the case of the firms that have been slow to respond, it was not a case of the person in receipt of the online form simply not being bothered. Or at least I hope so. It is more likely that they do not have a simple mechanism in place to ensure that all online expressions of interest are immediately routed to one or more persons tasked to respond immediately, with backup systems in place to deputise for absentees. This really isn’t rocket science and yet, in failing to have such systems in place, these firms have caused their reputations more damage than by not having a website in the first place. The sting in the tale? Do you know how your firm manages online enquiries? When I ask partners in firms with management responsibilities, often they don’t know…last_img read more

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first_imgUK: In what the inter-city operator claims is a ‘a world first for rail passengers’, Virgin Trains East Coast has worked with travel technology company Seatfrog to launch an iOS and Android app which enables passengers to upgrade standard class tickets to first class by placing bids in an auction for unsold seats.Passengers open the app, enter their ticket booking reference, and then choose to either upgrade immediately or compete against each other in an ‘open and honest auction’ with upgrades costing from £5. Bidding is open from 2½ h to 30 min before the train departs from its origin station.Seatfrog then issues a new ticket to the user’s mobile device, which needs to be shown along with the original ticket.The app currently covers VTEC trains operating from Monday to Friday on routes from London to Leeds and Edinburgh, including journeys between intermediate stations. Passengers who upgrade are entitled to the full first class service, including complimentary food and drink, reclining leather seats, additional legroom, free wi-fi and station lounges.last_img read more

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first_img Aimee Paterson carded an 84 in the first round of the NCAA Super Regional (photo by Jim Hogue)  LAKELAND, Fla. – The long, 6,149 yard Lone Palm Golf Club track proved troublesome for the No. 12 West Florida women’s golf team on the first day of the NCAA South Super Regional Sunday, sitting ninth overall heading into the second round.The 2013 Gulf South Conference Player of the Year Camila Sevillano (Cali, Colombia/La Arboleda) was the only Argonaut to break 80 for the day by turning in a five-over-par 77 and is tied for 14th overall. The sophomore made the turn at four-over and used back-to-back birdies on 11 and 12 to regain some ground before carding three bogeys over the final five holes. West Florida combined for 325 to sit 16 strokes out of the top-five and five strokes behind eighth place No. 14 Newberry. Just seven strokes separate four-time defending national champion No. 1 Nova Southeastern (298) from the next three teams, including second place No. 6 Florida Southern (300) and third place No. 15 Armstrong Atlantic (301). Armstrong Atlantic’s Kristen Sammarco holds the individual lead after firing a two-under-par 70. Linnea Johansson from Nova Southeastern joined Sammarco as the only two competitors to card subpar rounds to sit second with 71. Elin Olsson (Mantorp, Sweden/Bildningscentrum Facetten) the 2013 GSC Freshman of the Year, got off to a rough start with three double bogeys over the first nine holes to shoot 82 and tie for 37th with teammate Daisy-May Kenny (Purley, England/Woodcote HS), who besides Sevillano was the only Argonaut to card a birdie for the round. Aimee Paterson (Sherfield on Loddon, England/Queen Mary’s) is two strokes back tied for 42nd with 84, while Luisa Villar Urquiza (Buenos Aires, Argentina/Saint Mary of the Hills School) completes the lineup tied for 44th with 85.The second round of the 54-hole event commences tomorrow morning at 8 a.m. ET, with West Florida’s tee times beginning at 8:20 a.m. ET. For information on all UWF athletics, visit www.GoArgos.com. #ARGOS#1   Nova Southeastern      2982   Florida Southern       3003   Armstrong Atlantic     3014   Lynn                   3055   Rollins College        3096   Barry                  3127   Florida Tech           3188   Newberry College       3209   West Florida           325T14 Camila Sevillano       77T37 Elin Olsson            82T37 Daisy-May Kenny        82T42 Aimee Paterson         84T44 Luisa Villar Urquiza   85Print Friendly Version UWF women’s golf struggles in first round of NCAA Super Regionalcenter_img Sharelast_img read more

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